Help Desk Information

Then contact
Then contact


  • you have forgotten your password (for Chief AFRs only),

  • you are experiencing system failure,

  • you are a firm and want a status on your enrolment on NRD or changes to your bank account or profile,




Contact the CSA Service Desk
Hours of Operation: 7am to 11pm ET Monday to Friday (excluding Canadian statutory holidays)
Assistance is provided in English and French


Toll Free (Within North America): 1-800-219-5381
Outside of North America: 1-514-878-8377



  • you have questions related to completing certain fields

  • you need additional information related to policies or regulations,

  • you are a firm and need to discuss issues, relating to the NRD application,




the CSA : click here for more information.